PRIVACY POLICY
Genesis Exotics Ltd (“we”, “our”, or “us”) is committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, contact us, or use our services.
1. Who We Are
Genesis Exotics Ltd
Email:
Telephone:
- +44 7471 312213
- + 44 7394 507367
Genesis Exotics Ltd is the data controller responsible for your personal information.
2. Information We Collect
We may collect and process the following information:
Information You Provide
- Name
- Company name
- Email address
- Telephone number
- Business address
- Enquiries submitted through our contact forms
- Any information provided when communicating with us
Information Collected Automatically
When you visit our website, we may collect:
- IP address
- Browser type and version
- Device information
- Pages visited
- Date and time of visits
- Website usage statistics
3. How We Use Your Information
We use your information to:
- Respond to enquiries and requests
- Provide quotations and product information
- Manage customer and supplier relationships
- Deliver our services
- Improve our website and user experience
- Comply with legal and regulatory obligations
- Communicate business updates where appropriate
4. Legal Basis for Processing
We process personal data under one or more of the following lawful bases:
- Your consent
- Performance of a contract
- Compliance with legal obligations
- Legitimate business interests
5. Sharing Your Information
We do not sell your personal information.
We may share information with:
- Logistics and transport partners
- Professional advisers
- Regulatory authorities where required by law
- Website hosting and IT service providers
All third parties are required to protect your information and process it lawfully.
6. International Data Transfers
As an international sourcing and distribution business, some information may be processed outside the United Kingdom.
Where data is transferred internationally, we take appropriate safeguards to ensure compliance with UK data protection laws.
7. Data Retention
We retain personal information only for as long as necessary to:
- Provide services
- Maintain business records
- Meet legal and regulatory obligations
- Resolve disputes
When information is no longer required, it is securely deleted or anonymised.
8. Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your information
- Restrict processing
- Object to processing
- Request transfer of your data
- Withdraw consent where applicable
To exercise any of these rights, please contact us using the details below.
9. Cookies
Our website may use cookies to improve functionality and user experience.
Cookies help us:
- Understand website traffic
- Improve website performance
- Remember user preferences
You can control cookie settings through your browser at any time.
10. Data Security
We implement appropriate technical and organisational measures to protect personal information from:
- Unauthorised access
- Loss
- Misuse
- Alteration
- Disclosure
While no internet transmission is completely secure, we take reasonable steps to safeguard your data.
11. Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of external websites and encourage users to review their privacy policies.
12. Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact:
Genesis Exotics Ltd
Email:
Telephone:
- +44 7471 312213
- + 44 7394 507367
13. Complaints
If you are dissatisfied with how we handle your personal information, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
Information Commissioner’s Office (ICO)
Website: www.ico.org.uk
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page together with the revised effective date.
Last Updated: June 2026